Did I wait too long to get a supersponsor.

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Brooklyn_EagleForge's picture
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Hello. I was wondering if it was still possible to get the early hotel reservation informaton since I got a supersponsor today after the 30th or if I am too late. Is there anyone I should contact to request the information? If not would I be able to cancel my registration so I can get the money back and get a normal sponsor?

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Nicona Shadowwolf's picture
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The ultimate decision as to whether you are too late to get the early hotel reservations would be left to Uncle Kage.  With how close it is getting to general hotel reservations opening up I wouldn't get my hopes up.

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Brooklyn_EagleForge's picture
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Thanks, he just responded to me a few mintues ago with the link ^^

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PeterCat's picture
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My view is, people should make the extra contribution to get Sponsor or Supersponsor badges in order to help make the con better and more affordable to others, NOT just for the perks. Asking for a refund of that contribution because a certain perk is no longer available is kind of a dick move.

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For faster answers to any Art Show question, please e-mail artshow (at) anthrocon.org. I visit the message boards here only a couple of times a week.

JumpingHorse's picture
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Joined: 2014-08-08 01:48:32 am
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I would agree with you, if people just wanted the SS just for the hotel thing and nothing else then yeah that is a "dick" like move to pull and want your money back. Yes, i think some of the perks are NICE and would be awesome to have but some of us do not have the money. I my self would love to help out any way i can and this would be my 1st time going to any kind of a con, and sometime before this summer i am going to upgrade my self to a SS. Yes it comes with perks (always a nice thing) but hey, its only money and in the long run it helps others.

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whtllnew's picture
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Every attendee has the right to look at what the different levels of membership give, what they cost and decide on that basis what level of membership they want.  If you have a problem with folks who decide on that basis that Supersponsor is the level for them then thats your problem not theirs. 

Though I do agree that its wrong to expect a refund.

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Joined: 2014-02-02 12:11:07 pm
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I agree whtllnew, and just wanted to enhance your point. Afterall, if the point about generosity being the -only- reason for sponsoring is still true, there would be no need to offer incentives and perks to begin with. We live in a consumer-based economy, and people desire services and products for their money. 

I have always felt it is entirely up to the staff to handle convention matters as they desire, and overall they are doing a great job. However, we should not obscure the fact that when Anthrocon and other conventions started advertising their "named" perks for sponsoring, instead of just saying "Receive a free gift as a token of our thanks", they began to offer services for their members to purchase a sponsorship. If those services are no longer able to be fulfilled for whatever reason, it is entirely up to the individual to request a refund if they feel their money is not going toward the product they expected out of the exchange.

I do agree on principle with Petercat that the old method of giving an additional donation to the group, and maybe receiving a "token of their appreciation" in exchange, was thought of as a non-refundable contribution by the member. That is not what is promoted under the current system however. Currently, sponsoring is portrayed as a service, and since it is a service people have every right to use it for whatever reason they want without chastisement.

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Unclekage's picture
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I am a little lost.  What services were we unable to fulfill?  Our promise was to allow supersponsors an opportunity to reserve their hotel rooms early.  At no time did we offer any guarantee that anyone's first choice of hotel rooms would be available.

 

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You're correct Unclekage, and it sounds like you already did handle the situation with the OP of the thread. As I said, I do think the staff does an overall great job with handling convention issues, and I thank you all for being willing to discuss them with the people on the forums. This specific situation seems more like a "the perk and service the person decided to sign up for might no longer be available" than " the convention did not do what they promised"... so no, my posting is not meant to specifically criticize anything Anthrocon is offering at the moment, or whether or not anyone got the hotel they wanted.

The reply is meant more as a general rationale of how sponsorship is currently presented by conventions, due to an earlier statement in this thread by Petercat...

Long story short, The original poster stated that they personally wanted to purchase a supersponsorship for early hotel access, but bought it on the 30th and wasn't sure if the time for that perk had already passed. Since the service that they wanted was possibly no longer available, they wanted to know if they could get a refund if they could not get it. Petercat responded with a statement to the OP (as well as a few other times on the forums), basically criticising them by saying such a request would be a "dick move", even though refunds would be allowed in the registration policy.  He was saying that it should be considered a donation and should not pulled back by the OP.

That is maybe the ideal way it should be perceived, but because of the advertized and specifically-named perks, that is not really the way that attendance level is being presented. As far as I can tell, it is not written anywhere that a supersponsorship is a non-refundable choice. I was basically trying to show Petercat that because of all the perks and services available nowadays, people have more reasons to choose the attending level that is right for them than simply "donating", and they should be free to sponsor, or decide to no longer sponsor if they so choose, without criticism for their motives or being told that it is a "dick move" as long as it is within the rules established.  

Sorry if there was a misunderstanding about something specifically "done wrong" in this situation... That was not my intent. ;)

 

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Brooklyn_EagleForge's picture
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*nods*

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JumpingHorse's picture
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Also, if you got the SS AFTER the 30 of JAN just to get a hotel ONLY, you should of gotten the SS weeks before and you would of had enough time to get a hotel. Yes its a nice perk too but really, I wanted to do the same thing really but then i thought "That is a lot of money and it would be nice since i could get a better chance at a hotel" but i didn't want to do that and got a basic membership. Not many people like to buy the high memberships since they are a lot of money and they give you a small incentive or pearks so if you do spent that money you get something nice back. Now, later down the road i'll upgrade to SS and just use what it gives me and give a little back to help too. ^^

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Brooklyn_EagleForge's picture
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yeah, I would have gotten it weeks before but someone else in my group already had it and was going to get the room but then basically decided to jack up the room costs on everyone so I did it last second to try to save my friends some money by having a cheaper room.

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Brooklyn_EagleForge's picture
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no offense when your on a fixed income money matters and I don't really see it making the con any cheaper for others, just my two cents. People ask for refunds all the time for things when they do not meet what is advertised. But its all settled and Doctor Conway was very helpful and quick. Then again I have always had good experiences with the AnthroCon Staff in general ^^

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