pre-welcome e-mail from Westin
Just got a pre-welcome e-mail from the Westin. Thought it was a nice touch with some useful information
Yeah, I got that one as well on Friday.
But more importantly. Today I got my annual "Welcome back. We are ready for your arrival." email from the Westin. Complete with dates of stay, and confirmation number.
Which I printed out and tucked into the back of my daypack. (Along with the original "Visit Pittsburgh" confirmation message, and a copy of the credit-card statement showing the one-night's-stay non-refundable down-payment.)
That way, if I arrive at the front desk and they say "I'm sorry Mr. Otter. But we have no record of your having booked a room here." All I have to do is pull out the papers and say "Well I do! Now get me and my roomie a room! I don't care if you have to put us in the Ambassador's Suite, right across the hall from the Presidential Suites where Kage and the GOHs are staying! "
Yeah. Anyone in charge of booking a room at the Westin: If you don't get that email within the next day or so, it's time to call the Westin and find out why you didn't.
Yep, got that today too. I always print it out also.