pre-welcome e-mail from Westin

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2 replies [Last post]
Eric's picture
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Joined: 2009-11-23 10:40:09 pm
Posts: 160

Just got a pre-welcome e-mail from the Westin.  Thought it was a nice touch with some useful information

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Soggy Otter's picture
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Joined: 2010-02-05 06:33:52 am
Posts: 360

Yeah, I got that one as well on Friday.

But more importantly.  Today I got my annual "Welcome back. We are ready for your arrival." email from the Westin.  Complete with dates of stay, and confirmation number.

Which I printed out and tucked into the back of my daypack.  (Along with the original "Visit Pittsburgh" confirmation message, and a copy of the credit-card statement showing the one-night's-stay non-refundable down-payment.)

That way, if I arrive at the front desk and they say "I'm sorry Mr. Otter.  But we have no record of your having booked a room here."  All I have to do is pull out the papers and say "Well I do! Now get me and my roomie a room!  I don't care if you have to put us in the Ambassador's Suite, right across the hall from the Presidential Suites where Kage and the GOHs are staying! laughing hard Eye-wink "

Yeah.  Anyone in charge of booking a room at the Westin:  If you don't get that email within the next day or so, it's time to call the Westin and find out why you didn't.

Soggy Otter

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Thank you, everyfur who attended Highwing's, Skarlath's, and my Zootopia panel!
Will we do it yet again, next year?
As I said last year: "Only time will tell..."

Eric's picture
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Joined: 2009-11-23 10:40:09 pm
Posts: 160

Yep, got that today too.  I always print it out also.

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