extra hotel charge?
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Last year when my roommate and I checked into our room at the Omni, we were told that there was a additional charge that we would have to pay. We were told it was a deposit against damages done to the room. We payed it since it was the only way we'd get into our room, but we were still surprised at the fact that this charge was present as we had never heard of anything like it before. As our budgets were very tight (and still are), we had to dip into our food money in order to pay this deposit, though we were able to get them to cut the price in half since we had never been told of it beforehand and were unable to balance our budgets to compensate for it. After the con, when we checked out, the money was returned, but later I found a charge on my card (as the room was reserved in my name) from the hotel that was listed as damages to the room, damages that we did not make. Anyway, the question I have is, will there be this damage deposit charged this year and should we expect it have to pay it again? It is rather annoying to have to have the hotel make a credit refund back onto a credit card, due to fees and other paperwork issues. |
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Location: Hainesville, IL
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Blog: [Link]
Given that none of the Anthrocon staff work for the Omni and the Omni does not have a representative who monitors these forums, I would suggest that your best method of getting an answer to your question would be to call the Omni directly and ask them.
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Tom Brady/Duncan da Husky
Artists Alley and Con Store Manager
For fastest replies to questions about Artists Alley, e-mail me at
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permalinkWebsite: [Link]
Did they say what the damage was? It was pristine when we left.
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permalinkLocation: Baltimore, MD
Website: [Link]
Blog: [Link]
Just a tip for anyone in this regard. (Even if the room was pristine)
When you get to your room, check it! If you see anything damaged, call down to the main desk immediately and report it. It saves you money and stress for both parties
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permalinkI checked in today the 25th at the Westin.
The front desk informed me that they REQUIRED an additional 40% deposit for the duration of our stay, even though we already paid the room stay deposit in cash for all our nights, to alleviate any damages you may render to your room or if you happen to smoke in your room. Also, your room is REQUIRED to be accessible by the hotel room housekeeping after 10am everyday to check for cleanliness, and if your room is unclean, you will be assessed an additional $50 fee for each occurrence. Now back to the subject of the additional deposit, we are staying till Monday morning, meaning this is an Acct hold on my bank acct for an additional $230 since I did not have the adequate amount of cash.
I would of really appreciated a forewarning to the mandatory charge. I understand the hotel must cover its bases due to the state of the previous convention years.
I had the choice to pay with cash or use my debit card, but I wouldn't receive my room keys or even a "pending/checked in status" until the room deposit and the additional 40% deposit were made. A front desk associate assured me they would negate any overdrafts the additional deposit may incur. I didn't want to cause drama and accepted it.
If this mandatory additional deposit can be alleviated and my account replenished (since it is now sitting $230 in the red), great, if not, then I just have to accept being poor until the con is over.
This is just a forewarning post for you all.
If i am wrong about any of this, PLEASE CORRECT ME!
-Locado
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permalinkLocation: The Burgh'
I am the sales manager in charge of Anthrocon. The information you received was mostly correct regarding the deposit, however it is to cover incidental charges, ie Phone, movies, etc vs. damages. We did send out a letter prior to check in stating what was expected. I am very sorry you didnt receive it; but we felt that we wanted to give everyone the most advance notice possible. I hope you understand that by using your debit card the funds may not be available from 3-5 days after check out. It is always better to use a credit card if possible.
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