Help Jaime!

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SunShadow's picture
"Ima feline baby. Puuuurrr"

Location: NewCastle Delaware

I have been trying to book my room, and they keep saying the deposit pending isnt an option this year..is that true? They kept asking for a credit card, and when I Finally caved in, and got my dads, because its supposed to expire in june, they wont let me use that either..Help!

-sunshadow

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BlackJack's picture
Location: NYC

I'll be VERY interested in seeing how things are working with the DEPOSIT PENDING option, which normally works so well with me.

*waits a few days for Jaime to check in*

SunShadow's picture
"Ima feline baby. Puuuurrr"

Location: NewCastle Delaware

So I managed to get my paws on another credit card..but id still like ot know what happened to the deposit pending..

Jaime's picture
"Westin Hotel Representative"

Location: Pittsburgh, PA 15222

I am investigating this and will get back to you as soon as I know.

Thank you!

SunShadow's picture
"Ima feline baby. Puuuurrr"

Location: NewCastle Delaware

Thanks so much! Am Eagerly awaiting the answer..Cause I still wanna send in my check, so i dont have to worry about it when i Get there..

BlackJack's picture
Location: NYC

Don't rush an artist! Smiling

Jaime will get back to us when she has a COMPLETE answer. We have LOTS of time, and you can spare a week....

SunShadow's picture
"Ima feline baby. Puuuurrr"

Location: NewCastle Delaware

mew. i just wanna know...cause...i wanna send my check in..i didnt mean for anyone to think i was rushing jaime..-flattens ears-

BlackJack's picture
Location: NYC

I wonder how Jaime is doing......

Jaime's picture
"Westin Hotel Representative"

Location: Pittsburgh, PA 15222

Sorry - it took me so long to get back to all of you. Believe it or not it is really crazy busy here.

The Deposit Pending option is no longer available this year. The only way to secure a reservation is to provide a credit card or to pre-pay with check, etc.

If you have any more questions regarding this, please let me know.

Thank you!

BlackJack's picture
Location: NYC

Yes-
how do we "pre-pay with check, etc"?
Pointing me in the right direction for the answer or posting a link would be more than sufficient, I think.

Jaime's picture
"Westin Hotel Representative"

Location: Pittsburgh, PA 15222

Just simply send the check to
The Westin Convention Center Hotel
1000 Penn Avenue
Pittsburgh, PA 15222

Please note the reservation it is for and the hotel will take care of it.

Hope this helps - if you have any more questions, please feel free to contact me.

Thank you!

BlackJack's picture
Location: NYC

So, if I understand correctly,

I can call and place a reservation, and get a reservation#.
Then I can send a check with the reservation#.

I don't understand how this differs from what we said before,
except the reservation has to be paid sooner. Can a reservation
be made without a method of payment? Or will we NEED to secure
the initial reservation with a different method, before we
send in a check or money order?

Jaime's picture
"Westin Hotel Representative"

Location: Pittsburgh, PA 15222

Good Afternoon

Hope everyone had a great holiday!!

To make a reservation payment needs to be secured. If you are planning on paying by check, the hotel needs to receive the payment before reservation is made.

Please feel free to contact me if you have any more questions.

Thank you!

Unclekage's picture
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This user is a Board Member. This user is a Staff Member.

In other words, send the check along with your name, address, phone number, arrival date and departure date, and the room type you would like to reserve.

Then call about a week later to confirm the reservation and get your confirmation number.

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