Charge for Westin disappeared after con

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4 replies [Last post]
Jase Husky's picture
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Joined: 2015-02-02 06:14:00 pm
Posts: 35

So when I got home from AC I noticed the entire charge for my room at the westin just disappeared from my bank account.  It was showing the charge durring the con with both the room cost and incedentals hold but now appears as if I never paid anything.  I was wondering if anyone else has noticed the same thing with their payment and will be waiting until Thursday or Friday before calling both my bank and the Westin to see if it will appear again.

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inugirl731's picture
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Joined: 2010-06-21 01:10:57 am
Posts: 44

If your money is still there and has not been taken by the hotel the charge more than likely rolled off because they did not process it yet. charges only stay on a bank account pending for a set amount of days before they roll off if they have not been processed by the company charging them. i would just sit tight and see what happens if it does not show back up contact your bank and make sure they did not put a hold on your account if you were attending from out of state, sometimes it happens due to banks thinking they are fraudulent charges. usually the bank will get ahold of you but in that case sometimes they dont and only send a letter instead.

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Jase Husky's picture
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Joined: 2015-02-02 06:14:00 pm
Posts: 35

Yeah, I did make sure a month before the con to let my bank know I was going to be in pittsburgh.  I will continue to wait until either Friday or Monday which would be 5 business days since check out before making calls.  I didnt know about charge roll offs since this was the first time i have ever paid for a hotel room so that at least puts my mind to ease.  Thank you for the reply *hugs*

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Arabian Darkstone's picture
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Joined: 2016-01-03 12:02:12 pm
Posts: 131

I had noticed the same and came to the same conclusion. I guess we shall see in a week or so.

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bigsiouxwolf's picture
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Joined: 2014-04-27 04:16:48 pm
Posts: 245

That's normal. What happens is the hold is taken off and the final amount will then be charged to your card. If your bank thinks they are fradulent they would have contacted you by now. 

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