SURVEY: Your Hotel Reservation Experience

Posted by Giza (Douglas Muth) on Thu, 2012-02-02 09:36

Well, this was a fun morning! We had a short website outage here on Anthrocon.org, and I received reports about some pages on the hotels' websites going down from the load, and even phone system issues.

I put together this survey so that I can learn the extent of the outage, pass the relavent information onto the management team at our hotels, and we can all plan better for next year.

Reservations by Web

Did you get a 403 error on Anthrocon's website?:

Did you get a 500 Server Error on Anthrocon's website?:

Did you get an error on The Westin's website?:

Did you get an error on The Doubletree's Website?:

Did you get an error on The Courtyard's Website?:

Reservations by Phone

Did you have trouble calling The Westin?:

Did you have trouble calling The Doubletree?:

Did you have trouble calling The Courtyard?:

Did you have trouble calling The Omni?:

Did you have trouble calling The Hampton?:

Please provide details:

If you answered "YES" to any of the above, please tell us the details of what happened. Please include the exact time, if you remember. Go into as much detail as you like.

Your Email Address: *

Please tell us your email address so we can get in touch with you for a followup.

Your Email Address (confirm): *

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SURVEY: Your Hotel Reservation Experience

Information

User login

Community

Guests and Events

Artists and Dealers

Volunteer Info

Like us on Facebook

Search

Countdown

Who's online

Online users

Who's new

Syndicate

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SURVEY: Your Hotel Reservation Experience